To do this, you will need to have your contract and member ID number. Note: You will need to have signed up for a direct deposit or online claims before you can submit a Sun Life claim on the website.
In fact, the website allows you to upload forms and photos electronically to avoid service delays. Many Sun Life’s members rave about the ease of receiving payments online, rather than having to fill out a bunch of forms before each payment. With direct deposit, payments for claims that are approved typically arrive in 24-48 hours from the time of approval. After a couple of clicks, you will have successfully submitted a group insurance claim. Doing so will take you to a page where you’ll need to fill out more information about the claim, such as the total expense, what it was for, and what date the service took place. If you are eligible to submit a claim online, the next step is to select your claim type. You should return to the previous screen and opt to submit a paper claim instead. If not, you are not eligible to submit a claim online. Under the benefits section, you can click on the “My Claims” tab to submit an insurance claim.Īt this point, if you see the words “Submit a Claim,” you can proceed with the submission. You must first log in to your Sun Life online account via mysunlife.ca. The first and most convenient option for plan members to submit a claim is online through the Sun Life Financial website. Additionally, if you purchased your plan through an advisor, you will need to contact them directly to file your claim, and none of the options below apply. Sun Life and the globe symbol are trademarks of Sun Life Assurance Company of Canada.*Please note that the following four sections apply to health or dental claims only. © 2020 Sun Life Assurance Company of Canada, Wellesley Hills, MA 02481. In New York, prepaid dental products are provided and administered by Sun Life and Health Insurance Company (U.S.) (Lansing, MI). Prepaid dental companies are Denticare of Alabama, Inc., United Dental Care of Arizona, Inc., UDC Dental California, Inc., Union Security DentalCare of Georgia, Inc., United Dental Care of Missouri, Inc., United Dental Care of New Mexico, Inc., UDC of Ohio, Inc., and United Dental Care of Texas, Inc. In certain states, prepaid dental products are provided by prepaid dental companies affiliated with SLOC.
In all states except New York, prepaid dental products are provided and administered by Sun Life Assurance Company of Canada (SLOC) (Wellesley Hills, MA). This dental plan does not provide coverage for pediatric oral health services that satisfies the requirements for “minimum essential coverage” as defined by the Patient Protection and Affordable Care Act.
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